Our Service and support specify on Sun hardware and software that provides customer with innovative and flexible service offering that allow customers to choose the level of service best suited to their needs. The SunSpectrum support can resolve technical issues quickly and effectively from mission-critical services (SunSpectrum Platinum) to basic self-maintenance (SunSpectrum Bronze) support, SunSpectrum support provides four levels of support:

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SunSpectrum Platinum Designed to support around-the-clock, mission-critical computing environments, SunSpectrum Platinum support is Sun's comprehensive, high-availability system support solution. SunSpectrum Gold Offering a number of account-based services in addition to traditional system maintenance, SunSpectrum Gold support helps you proactively resolve system problems and better manage key business systems. SunSpectrum Silver Delivering basic Sun system support, SunSpectrum Silver gives you telephone support, 24/7 access to the SunSolve Online Knowledge Database, on-site hardware service and more. SunSpectrum Bronze Designed to support companies that use in-house personnel to perform hardware service, SunSpectrum Bronze support provides technical support, self-help tools, and Sun-authorized replacement parts.

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For more detail information please contact support@vintcom.co.th or Phone Number 02-661 7979

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